Online Ordering
Your order updates will be available in your Account page, when you are logged in. You will be able to see all order details and change your personal information from your account page. If you need assistance, please Email Us or fill in our contact form from our home page.
Use our Add to Quote buttons to have a quote sent to you. Submit your PO within 14 days to get your order on the way.
Shipping Policy
It is our policy to try and ship all merchandise within two business days of receiving an order. We ship orders from its warehouse via the most economical shipping service. Shipping is free to Continental US only.
Many of the products we sell are shipped directly from the manufacturer’s warehouse. These products are shipped using FedEx Ground, Truck Line, UPS Ground or USPS Priority Mail, depending on the manufacturer. The cost of shipping outside the Continental US is dependent on what the manufacturer charges.
Where We Will Ship To
Products ordered can be shipped to all 50 states and all Canadian provinces and territories. We will ship to APO/FPO addresses, provided the total weight of all merchandise is less than 70 pounds.
We will ship to many countries outside of the United States. International orders (except for Canada) can only be placed via phone. For more information, please call us at 828-820-8600 and ask for JP. Our phone hours are 10 a.m. to 5 p.m. EST, Monday through Friday.
International shipping quotes can also be obtained via e-mail by Emailing Us
Tracking
For products sent via USPS Priority Mail, a Track & Confirm number will be sent to you via e-mail.
UPS and FedEx tracking numbers are available by request. Please e-mail your name and/or order number to us and we’ll respond within one business day.
Additional Shipping Info
UPS and FedEx will not ship to a PO Box.
We are here to serve and are standing by to listen to your needs and match the right solutions at the right price for your budget. Don’t hesitate to call.
We’re here to help. Call us at 828-820-8600 or use our contact page.